Archived topic

Theme appears broken after an update

4 replies · Started by Margarita on July 13, 2021

Viewing posts 1–5 of 5

July 13, 2021 at 12:01 am #1853643

Hi,

I have updated to Version: 3.0.4 today and my site broke. All of the formatting on Category pages is scrambled, here is an example:
https://www.thewildlifediaries.com/wildlife-watching-trips/

Some post pages are affected and some are not. What could possibly cause this?

Thank you,
Margarita

July 13, 2021 at 12:26 am #1853671

Hi there,

Can you try clearing your caching/optimization plugin's cache? If you're using CDN can you try purging that as well?

Let us know how it goes.

July 13, 2021 at 12:39 am #1853681

Thank you Elvin,

I've done as you suggested to no effect. The problem is only visible when I am not logged into WordPress. So I login in incognito mode. It looks fine to me when I'm logged in.

The issue is also very inconsistent. Some categories pages are affected, some are not. Same with the posts. I can fix the posts one at a time by just hitting the update button. It seems to re-set the post. Unfortunately, it doesn't work with categories.

Cheers,
Margarita

July 13, 2021 at 1:22 am #1853720

Hello again,

My host was able to help me. It appears to be an absolute coincidence that the theme update coincided with another update that caused the conflict.

Thank you for you time,
Margarita

July 13, 2021 at 11:00 pm #1854949

Thanks for letting us know. Glad you got it sorted. :D

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