Archived topic
The 'UPDATE CART' button is disabled due to GP Premium Plugin
9 replies · Started by Pam on April 25, 2022
Hi, I've run through all the troubleshooting, cleared the server/local cache and finally found the culprit. When the 'GP Premium' plugin is disabled, the 'UPDATE CART' button operates normally.
Add something to the cart & try to update the quantity. Any solutions for this?
Thanks.
Hi Pam,
When I check the cart page, I tried to adjust the quantity of the products, the update cart button seems working normally.
Are you using any plugin or custom function for your shop?
Can you disable GP premium so I can see how it behaves without GP?
Interesting. It's not working for me UNLESS I manually put in numbers... and then the whole look/feel changes.
https://www.screencast.com/t/LwXMO27ATX
Disabling that now.
Deactivated the plugin & now it looks & operates normally.
Hum, on my end it works in both scenarios with and without GP premium.
What browser are you using? Can you try different browsers and in the incognito windows to prevent conflicts from browser extensions?
Let me know!
firefox. I'll try them all - it was brought to my attention by the client & their customers though.
I tested activated & de-activated across three browsers. Here are my strangely inconsistent results.
Can you try disable all plugins except GP premium?
If you are using a child theme, switch back to the parent theme.
Let me know!
did all that - and finally was able to isolate it on the child theme. I made a couple of little script updates and it's functioning. Thanks for your help!
Glad you figured it out :)
