[Support request] "The response is not a valid JSON response" error

Home Forums Support [Support request] "The response is not a valid JSON response" error

Home Forums Support "The response is not a valid JSON response" error

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #664799
    Barlas

    Hello,
    I’m getting “The response is not a valid JSON response.” error whenever I try uploading an image directly from the post editing page while using Gutenberg; and the image won’t load. It is the same with a single image block or a gallery block in Gutenberg. When I first upload the image to media gallery, no problem happens and the image is attached to the post as it should be.
    I couldn’t find anything on your support forum. When I searched the internet, I came across some posts implying that it can be an issue between Gutenberg and site theme. I don’t know if it is true or not, but I wanted to ask you.
    Thank you.
    Wordpress version 4.9.8
    Gutenberg version 3.6.2
    GP Premium Version 1.7.2
    Site is running on a Windows server with Php 7.1.20 (So, Windows Compatibility Fix Version 1.0.2 is installed on my WordPress.)

    GP Premium 1.7.2
    #664863
    Leo
    Staff
    Customer Support

    Hi there,

    Can you try tip #4 here and let us know the result?
    https://docs.generatepress.com/article/debugging-tips/

    Thanks!

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.