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The logo does not appear

9 replies · Started by Mårten on October 8, 2018

Viewing posts 1–10 of 10

Hi,

Now I have similar problems. The file name of the logo shows, but not the logotype itself … I have checked everywhere for any custom css but couldn´t find anything. Do you know what the error may be?

Hi there,

the main Site Logo has a 404 error, is it a different image to the one being used in the Sticky Navigation?

Hi,

Yes, it is a different. :/

You need to remove the current site logo in the Customizer > Identity and re-upload a new logo with a different file name.

I uploaded a new logo in a different name but it does not seem to work. I do not understand what the problem can be. Hmm :(

can you try clearing any plugin and server caches, as its still showing the broken URL.

Hi,

I tested it now but unfortunately it does not work ...

Could you provide us temporary admin login so i can take a look?
You can send it with the URL of the main topic via the Accounts form here:

https://generatepress.com/contact/

I managed to upload the logo on ftp after I got the file permissions correctly. But I can´t upload a new version of the logo directly via customizer, because the file name does not redirect in the code. It works perfect to upload the logo for Retina screen and sticky nav, but not the "regular" site logo.

What do you mean by this?:

because the file name does not redirect in the code

Maybe try deleting the existing logo from the Media Library, and then uploading the new copy?

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