[Support request] The editor has encountered an unexpected error

[Preetam]

Hi
try to add <H2> to tag on Subheading by edit HTML. see this message:
“The editor has encountered an unexpected error.”
and 3 buttons:
Attempt Recovery
Copy Post Text
Copy Error

I installed Health Check & Troubleshooting plugin.tried again – still the same problem: The editor has encountered an unexpected error.

Any help will be appreciated.

[David]

Hi there,

how are you adding the Subheading – Is this a plugin adding that feature ?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Preetam]

Hi David. I am adding a H2 Tags on subheading through edit as HTML option and no plugins. i tried to disable all plugins and still the problem persist.

[David]

Are you using the Block Editor ?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Preetam]

Yes David.I am using block editor.

[David]

Any reason why you’re editing the HTML to add the H2 ?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Preetam]

when i am adding the content onto the editor i cant see the the option to add HTMl tags naturally so i use the option Edit as HTML. is there any way i can share the screenshot or screen recording with you the prolem?

[Elvin]

Hi,

You can try sharing your screenshot to us by uploading it here( https://imgbb.com/ ) and giving us the link.

There’s a specific block that allows you to do that. You should use Custom HTML block rather than editing a block through edit HTML or code editor.

You should be able to find it there. It’s a default block readily available in Gutenberg Editor.

Read more here: https://wordpress.com/support/wordpress-editor/blocks/custom-html-block/

Alternatively, if you just want to add an h2, you can just use the heading block.

A wise man once said:
"Have you cleared your cache?"

[Preetam]

Hi Elvin. Thanks for your reply. here is the link with issue. https://streamable.com/ia9osu

[Elvin]

Thank you.

As David asked, Can you tell us why you have to place an H2 inside a paragraph?

Perhaps we can offer a better solution to what you’re trying to do.

By the way, your HTML syntax is wrong. the correct syntax is <h2>This is The Issue</h2> not </h2>This is The Issue</h2>. Mind the / syntax. It’s only used for closing the tag.

A wise man once said:
"Have you cleared your cache?"

[Preetam]

Hi Elvin. Yes that was a mistake. Thanks for pointing out. I am not exactly using the H2 inside the paragraph but to highlight the sub headings in different HTML tags like H2 to H4.

[Elvin]

Oh if that’s the case, you’ll be better served if you use the Heading Blocks instead.

This block will allow you to choose the subheading you want.

Read more here – https://wordpress.com/support/wordpress-editor/blocks/heading-block/

It should be readily available as it is one of Gutenberg editor default blocks.

A wise man once said:
"Have you cleared your cache?"

[Preetam]

Okay Thanks Elvin. Any idea why this issue is happening?

[Elvin]

It happens on purpose. It works that way by design.

This will be a good read if you want to dig deeper. https://github.com/WordPress/gutenberg/issues/7604

This in-depth explanation comes directly from one of Gutenberg contributors/developers.

A wise man once said:
"Have you cleared your cache?"

[Author]

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