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Archived topic

the add to cart sticky menu button in the product sheet does not work

6 replies · Started by joel on September 14, 2021

Viewing posts 1–7 of 7

Hello
the add to cart sticky menu button in the product sheet does not work
WP: 5.8.1
GP premium: 2.00.3
WooCommerce: 5.6.0
When I am in a product page and the sticky menu appears at the top> click on "add to cart" it does not work, it sends me to the top of the page.
example on this link
exemple

Hi there,

I'm seeing a console error from plugin pw-gift-cards.

Can you disable that first?

Hello Leo
sorry for the late return!
When I create a "simple" product without it being a gift card the sticky menu button works fine.
But the gift card plugin support answers me this:
(and the problem is not solved)
____________
Torre - Pimwick, LLC wrote on 25/09/2021 at 20:51:
> The problem appears to be from the button click event:
>
> function (e) {
> return "undefined"! = typeof S && S.event.triggered! == e.type? S.event.dispatch.apply (t, arguments): void 0
>}
>
> S is undefined. Since this is minified code, it doesn't really help explain what else this is trying to do or where "S" should be defined. This information should be sent to your customer support person at Generate Press.
>
> This is not being caused by the gift card plugin but I will be happy to help work with their technical support person to find a solution if there is anything that they need from us. This button isn't standard WooCommerce and therefore is not supported by our team.

thanks for your help

Hi there,

i checked the URL you provided and the add to cart goes straight to the cart.
Did you change its behaviour ?

Can't see how this would be a theme issue.

How are you adding that sticky add to cart panel?

Have you tried disabling all plugins except GP Premium and WooCommerce to test?

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