[Support request] Tengo un problema con GeneratePress, no puedo editar ni hacer nada

[Nora]

Tengo un problema con GeneratePress, no puedo editar ni hacer nada con GeneratePress, lo he tenido que desinstalar, necesito ayuda!

[Leo]

Hi there,

Can you provide a bit more info?

Were you getting any specific errors?

Let me know 🙂

[Nora]

Hi Leo,

My english is not very good but I will try to explain you, I wrote yesterday to my hosting company and they found a problem with GeneratePress, :

[22-Jun-2019 17:45:18 UTC] PHP Fatal error: Uncaught Error: Call to undefined function generate_do_microdata() in /home/everypet/public_html/wp-content/themes/generatepress/header.php:20
Stack trace:
#0 /home/everypet/public_html/wp-includes/template.php(722): require_once()
#1 /home/everypet/public_html/wp-includes/template.php(671): load_template(‘/home/everypet/…’, true)
#2 /home/everypet/public_html/wp-includes/general-template.php(41): locate_template(Array, true)
#3 /home/everypet/public_html/wp-content/themes/generatepress/index.php(18): get_header()
#4 /home/everypet/public_html/wp-includes/template-loader.php(78): include(‘/home/everypet/…’)
#5 /home/everypet/public_html/wp-blog-header.php(19): require_once(‘/home/everypet/…’)
#6 /home/everypet/public_html/index.php(17): require(‘/home/everypet/…’)
#7 {main}
thrown in /home/everypet/public_html/wp-content/themes/generatepress/header.php on line 20

And when you go to my website appears the next message:
“El sitio está experimentando dificultades técnicas.”

my website is: http://www.every-pet.com

I hope you can help me to solve this asap.

Thank you and regards!

[Leo]

Did you modify the theme files at all?

What happened when you uninstall it and re-install? Same error?

[Author]

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