go to Dashboard > Appearance and edit the Header Element assigned to the Front Page.
In the Padding, select the mobile option and reduce the Top Padding as its currently set to 558px (?)
These are accessible from Dashboard > Appearance > Elements.
The Header Element will display a location, the one set to the home page is what the other user was having problems with. In that instance it was the Top Padding for the mobile setting ( click mobile icon next to padding to edit ).