Archived topic
TapTap Incompatibility Part2
5 replies · Started by Richard on November 5, 2018
Hi GP Team!
I just came across an issue with TapTap again, as it does not save the changes in the Customizer. I talked with the TapTap developer, with the hosting service (SiteGround) - they both were pointing to each other for the cause of the issue naturally ;) - to no real solution. We then created the exact same environment with GPP and EPro on a test site with no issues and are rebuilding the site just because of this now: http://flashy-level.flywheelsites.com/
Just for fun and games, I activated the WP default theme 2015 on the actual site, and strangely enough, TapTap was saving my settings. Switched back and lost it again....
Any help with this would be awesome, as rebuilding the site (where there are no issues - again, strangely enough) would take us too much time!
Thanks!
Richard
Hi there,
GP itself shouldn't have anything that would interfere with saving in the Customizer.
The fact that it worked when you switched themes could mean:
1. Something you've added inside Hooks/Elements is causing the conflict. Does it go away if you deactivate all of your premium modules?
2. The issue was caching, which switching themes cleared.
Hey Tom,
I replicated the one Element I have in the Flywheel version. No hooks.
If I switch back to GP, shouldn't the cache be cleared again?
Thanks for your help!
At any rate, deactivating all premium modules didn't help. Neither did turning off caching. :(
Tom, I am just going to mark this as resolved, as the new installation isn't giving any issues whatsoever and I am about half way through. Same plugins, settings, theme, yadda yadda... Crazy.
Really strange. Let me know if you run into it again :)
