Black Friday Sale! Get up to $40 off GP Premium!Learn more

[Support request] Table Rate Shipping from Bolder Elements

Home Forums Support Table Rate Shipping from Bolder Elements

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #440456
    Richard

    Hello,

    I just downloaded the Table Rate Shipping for WooCommerce from Bolder Elements and i have the issue that when i enter a address (in The Netherlands) it doesn’t give any shipping options. i did visit the Bolder Elements website and the FAQ was standing that it might be a problem with the theme that i use.

    I hope this is the case and that it is easy to solve. i’m not a great programmer yet so when you know how to fix it, it would be nice to be helped in easy steps.

    When i need to provide more info please tell me what you want to know. and sorry for my English.

    Greetings
    Richard (from the netherlands)

    GeneratePress 1.4
    GP Premium 1.5.5
    #440602
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Since the broken functionality is within the plugin, there would have to be some sort of error in GeneratePress to cause it. I don’t think there are any such errors.

    Have you contacted their support yet?

    #440766
    Richard

    No i did not contact their support yet, i might do that but from what i have seen they are not that helpfull. so i hoped that it would a syncronisation error from GeneratePress because it just doesn’t reconize the postal code.

    But when i enter my address when the MyParcel plug-in is on it does seem to find it. but not the plug-in can’t find it on his own.

    #440932
    Tom
    Lead Developer
    Lead Developer

    Unfortunately I think it’s likely an error within their plugin, as GP isn’t aware of the plugin/postal code functionality. I’m sorry!

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.