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Stripe issue - no final checkout button appearing

13 replies · Started by Brad on October 8, 2018

Viewing posts 1–14 of 14

Really odd. No errors in google chrome inspector. This happens on mobile and desktop, all browsers. I had made changes to the woo pages via hooks but deactivated all changes and problem is still present; there is no button to press to finalize order.

https://www.dropbox.com/s/ubo9fb1pb4sjku8/issue_gp__stripe__181008.jpg?dl=0

I had a Stripe issue a couple weeks ago as well. Posted issue here but we resolved it by just using the default GP shopping cart code.

https://generatepress.com/forums/topic/woocommerce-stripe-input-fields-not-working-at-all/

Any ideas. I need to launch demo Wed.

Thanks
Brad

Hi there,

Doesn't seem like the HTML for the pay button is being outputted at all.

Is this a custom plugin with WC? What happens if you add PayPal as an option?

I'm afraid I'm not sure what's going on here, unfortunately. Let me know what they say when they reply to your topic.

I"m at a loss. Deactivated all plugins except core, reset woo pages via woo tools, tried storefront theme, tried twenty sixteen, still no place order button. Tried setting this to cash on delivery, etc. Activated coupons. Activated shipping zones.

I've been searching FB Adv Woocommerce Group. Not having luck. I haven't posted to Adv Woo FB Group yet as I'm hoping woo will reply to support ticket.

I did all these tests on a local backup install.

Please HELP!!!!! Any ideas????

I put this on the other support tickets as well. Woo and strip on wp-org aren't responding. I have a feeling they will be a few days if they do respond.


### WordPress Environment ###

Home URL: LOCAL
Site URL: LOCAL BY FLYWHEEL SETUP
WC Version: 3.4.5
Log Directory Writable: ✔
WP Version: 4.9.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: nginx/1.10.1
PHP Version: 7.0.3 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 1,000 MB
PHP Time Limit: 900
PHP Max Input Vars: 3000
cURL Version: 7.38.0
OpenSSL/1.0.1t

SUHOSIN Installed: –
MySQL Version: ❌ 5.5.55-0+deb8u1 - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
Max Upload Size: 1,000 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.4.5
WC Database Prefix: wp_
MaxMind GeoIP Database: ✔
Total Database Size: 9.13MB
Database Data Size: 7.36MB
Database Index Size: 1.77MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
wp_aiowps_events: Data: 0.02MB + Index: 0.00MB
wp_aiowps_failed_logins: Data: 0.02MB + Index: 0.00MB
wp_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB
wp_aiowps_login_activity: Data: 0.02MB + Index: 0.00MB
wp_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB
wp_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB
wp_comments: Data: 0.02MB + Index: 0.09MB
wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB
wp_gdbc_attempts: Data: 0.02MB + Index: 0.02MB
wp_links: Data: 0.02MB + Index: 0.02MB
wp_options: Data: 3.42MB + Index: 0.08MB
wp_postmeta: Data: 1.47MB + Index: 0.36MB
wp_posts: Data: 1.19MB + Index: 0.13MB
wp_termmeta: Data: 0.02MB + Index: 0.03MB
wp_terms: Data: 0.02MB + Index: 0.03MB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB
wp_usermeta: Data: 0.09MB + Index: 0.06MB
wp_users: Data: 0.02MB + Index: 0.05MB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
wp_wfBadLeechers: Data: 0.02MB + Index: 0.00MB
wp_wfBlockedCommentLog: Data: 0.02MB + Index: 0.00MB
wp_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB
wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB
wp_wfConfig: Data: 0.06MB + Index: 0.00MB
wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB
wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB
wp_wfFileMods: Data: 0.02MB + Index: 0.00MB
wp_wfHits: Data: 0.05MB + Index: 0.05MB
wp_wfHoover: Data: 0.02MB + Index: 0.02MB
wp_wfIssues: Data: 0.02MB + Index: 0.06MB
wp_wfKnownFileList: Data: 0.02MB + Index: 0.00MB
wp_wfLeechers: Data: 0.02MB + Index: 0.00MB
wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB
wp_wfLocs: Data: 0.02MB + Index: 0.00MB
wp_wfLogins: Data: 0.02MB + Index: 0.03MB
wp_wfNet404s: Data: 0.02MB + Index: 0.02MB
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wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB
wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB
wp_wfScanners: Data: 0.02MB + Index: 0.00MB
wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB
wp_wfStatus: Data: 0.02MB + Index: 0.03MB
wp_wfVulnScanners: Data: 0.02MB + Index: 0.00MB

### Post Type Counts ###

attachment: 289
booked_appointments: 1
custom_css: 2
easy-pricing-table: 1
generate_page_header: 16
nav_menu_item: 65
page: 41
post: 2
product: 22
scheduled-action: 1
um_directory: 1
um_form: 14
wc_membership_plan: 4
woocustomemails: 4

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (13) ###

WPBruiser: by Mihai Chelaru – 3.1.21
Advanced Custom Fields: by Elliot Condon – 5.7.7
Advanced Database Cleaner: by Younes JFR. – 2.0.0
All-in-One WP Migration: by ServMask – 6.77
Booked: by Boxy Studio – 2.1
Easy Pricing Tables by Fatcat Apps: by Fatcat Apps – 2.3.11
If Menu - Visibility control for menu items: by Layered – 0.12.2
Members: by Justin Tadlock – 2.1.0
Outerbridge Nested Shortcodes: by Outerbridge – 1.3
Page scroll to id: by malihu – 1.6.2
User Role Editor: by Vladimir Garagulya – 4.46
WooCommerce Memberships: by SkyVerge – 1.11.1
WooCommerce: by Automattic – 3.4.5

### Settings ###

API Enabled: –
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: credits (credits)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #24 - /shop/
Cart: #25 - /cart/
Checkout: #26 - /checkout/
My account: #27 - /my-account/
Terms and conditions: #1341 - /terms-and-conditions/

### Theme ###

Name: gpdonebox-child -- Flexbox
Version: 0.1
Author URL: https://j66.co
Child Theme: ✔
Parent Theme Name: GeneratePress
Parent Theme Version: 2.1.4
Parent Theme Author URL: https://tomusborne.com
WooCommerce Support: ✔

### Templates ###

Overrides: –

I think I may have figured this out. The local install is an All In One Migration backup export

Original site - >
Web host has clone / sync tool
This creates a staging site

Staging site - >
I use All in One WP Migration to update between local and staging.

Local site ->
Local by Flywheel to build site

I guess because local and staging aren't the actual main site and they were created via a clone tool that my web host has, Woocommerce is smart enough to not let you process orders even though the Wp install is set to testing?

This is my first Woocommerce launch. I'm not sure how you update the sites without messing up live woo orders, membership, subscriptions. Next challenge.

https://www.dropbox.com/s/ahymzi69eln0wav/whiteboard_site_workflow.jpg?dl=0

So does the purchase button appear on the live site?

On iPhone. Will update you when home on desktop to push to staging then sync / clone to live url.

I didn't work. Something is still wrong.

THIS IS SO EXCITING!! I FIGURED IT OUT.

My Terms and Conditions and Privacy Policy pages... Woo didn't like my div classes in my html5 site that I did a quick copy / paste of the content into wp pages.

Sincere thanks for your patience. My apologies on the panic multiple messages. Hope all is well.

Brad

Glad you got it working :)

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