[Resolved] Strange issue

Home Forums Support [Resolved] Strange issue

Home Forums Support Strange issue

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #743437
    Elia

    Hi there,

    We see a strange issue. Please open the link (in the website URL field) and click “Read more” button. The actual blog post will open but not from the beginning.

    What could be the reason for this?

    I don’t see the same issue in the demo website

    #743445
    Leo
    Staff
    Customer Support

    Hi there,

    Are you using the more tag?

    If so this should help: https://docs.generatepress.com/article/generate_more_jump/

    #743446
    Elia

    Hi Leo,

    Sorry I don’t know. I just imported the demo and that’s it.

    Can you have a look at my website? And please let me know whether I need to do anything or not.

    #743450
    Leo
    Staff
    Customer Support

    Do you see this in the articles themselves?
    https://docs.generatepress.com/article/using-the-more-tag/

    #743671
    Elia

    yes, but it’s almost in the beginning as it suppose to be. Not where I go after the click

    #743842
    David
    Staff
    Customer Support
    #744350
    Elia

    Hi, David,

    This does not resolve this situation.

    But I think I get it now. So the intentional behaviour is when you click “read more” you see only the page after the “more” tag?

    This is not happening in the demo on your website. When you click “Read more” you go to the beginning of the page.

    Please clarify what is the idea behind this? And what is suppose to happen? Because it’s confusing for me

    #744375
    Leo
    Staff
    Customer Support

    This should only happen if you are using the more tag as I mentioned above.

    What happens if you add the snippet here?
    https://docs.generatepress.com/article/generate_more_jump/#usage

    #800644
    Elia

    Sorry it was a problem on our end

    #801152
    Leo
    Staff
    Customer Support

    Glad you figured out!

Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.