[Support request] Sticky add to cart issue

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Home Forums Support Sticky add to cart issue

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  • #879495
    Pedro

    Hello! I need you to please help me with a problem.

    I currently use a plugin to convert currencies, this is:

    What happens is that for some currencies, the price approaches, for example:

    https://www.pricebasedcountry.com/

    If a price to change in COP would be $75.829, approaching would be $75.850

    The problem is that, with the sticky add to cart, it shows the price without the approximate ($75.829, not $75.850) and this can confuse customers.

    I send some screenshots that explain it better:

    https://mega.nz/#!v4V2WQgb!rCxvpxr0NPr-r5Akjazxy9Aaqw4KkyavNJVlgM3uq3A
    https://mega.nz/#!q9MEWapK!orELxlorFV4T-IDdBit4AdFPsN4lVzk6BACsc2lbxz8

    How can I correct this?

    GeneratePress 2.2.2
    GP Premium 1.8.1
    #879736
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    It’s likely that the plugin isn’t aware of the second price, so it’s not working its magic to change it. It might be worth asking the plugin author if it’s possible to apply their plugin to other prices on the page.

    #881509
    Pedro

    Hello Tom!

    I contacted the support of the coin plugin and this was the response of the developer:

    “Hi Pedro,

    I checked your site, and It seems a problem relate to the “sticky add to cart” code. The “sticky add to cart” code is using the function product->get_price() instead of $product->get_price_html(). For variable products, the $product->get_price() function returns the value of the database without apply the round function.

    This code issue is causing another problem: the “Load product price in the background” function can’t refresh the “sticky add to cart” price, because it does not include the PBoC classes.”

    #881756
    Tom
    Lead Developer
    Lead Developer

    So if we use $product->get_price_html(), it will solve both issues? I’ll take a look and see if it’s something we can update in 1.8.2.

    #881841
    Pedro

    Hello Tom!

    That’s what the creator of the plugin gives me to understand, thank you very much for your help!

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