Archived topic

Spinning Wheel

5 replies · Started by Andrew on June 21, 2021

Viewing posts 1–6 of 6

June 21, 2021 at 10:52 am #1830057

Hi GeneratePress,

I have an issue where the submit button for our reviews is no longer working on https://www.chequeprint.ca/submit-your-review/ - it just spins when you try to submit.

After reviewing the review plugin documentation, I reached out to our web host, who says it's a conflict between GeneratePress and Gravity Forms.

I read through similar posts here and I've tried changing the theme to twenty twenty one and I'm getting a spinning wheel still.

Please let me know if you have any suggestions/ideas to fix this.

Thanks.
Andrew

June 21, 2021 at 10:59 am #1830063

Hi there,

I read through similar posts here and I’ve tried changing the theme to twenty twenty one and I’m getting a spinning wheel still.

Just to confirm, so the same issue happens in a 2020 theme?

June 21, 2021 at 11:40 am #1830107

Hi Leo,
Yes, I just tried 2020 theme as well.
Thanks.

June 21, 2021 at 12:15 pm #1830127

That means it's not a GP issue.

I'd recommend checking with the plugin's support team.

June 23, 2021 at 7:42 am #1832275

Thanks, Leo. It turned out to be a recaptcha issue.

June 23, 2021 at 10:25 am #1832625

No problem :)

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