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I can not get my slide open canvas menu to open on my mobile. It shows that it opens in customize but will not click open on my phone. I have an elementor page menu set up. I contacted elementor and they say it is a theme issue. I looked at the documentation and I think I have it set up properly.
I have this same setup on another site of mine and it works well.
Customer Support
Hi there,
Elementor always say it’s a theme issue…
I see a console error showing:
https://www.screencast.com/t/Pd845CVDenCan you try #1 here to eliminate any plugin conflicts first?
https://docs.generatepress.com/article/debugging-tips/Let me know 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/I checked the site again and still seeing the same console error.
Have you tried disable all plugins except GP Premium yet?
If so can you leave the plugins disabled and let me have another look?
Please reply here on the forum topic and not through e-mail as well.
Thanks!
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/Leo, I deactivated all plugins except the GP.
Laura
Thanks 🙂
I no longer see the console error and the off canvas menu is working.
Can you confirm?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/you are correct. so let me activate one at a time. I don’t know why this didn’t work when I did it but I do thank you for all of your help. I’ll let you know what I find.
I activated each plugin one at a time and checked each one. It still works with all of my plugins activated. Do you see the error on your end now?
Looks good to me as well 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/well, I don’t know what we or you did but I thank you bunches.
Laura
Definitely kind of weird.
Was there a caching plugin activated?
If so I would assume that was the issue…
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/Yes I use WP rocket, It has caused more than one problem for me but it speeds up my site so much that I am reluctant to let go of it.
Just make sure you clear the plugin cache after every change you make.
Good idea to disable it during development stage.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
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