- This topic has 11 replies, 2 voices, and was last updated 1 year, 6 months ago by Leo.
June 27, 2019 at 9:56 am #943095laura
I can not get my slide open canvas menu to open on my mobile. It shows that it opens in customize but will not click open on my phone. I have an elementor page menu set up. I contacted elementor and they say it is a theme issue. I looked at the documentation and I think I have it set up properly.
I have this same setup on another site of mine and it works well.June 27, 2019 at 9:58 am #943097LeoStaffCustomer Support
Elementor always say it’s a theme issue…
I see a console error showing:
Can you try #1 here to eliminate any plugin conflicts first?
Let me know 🙂June 27, 2019 at 10:41 am #943122LeoStaffCustomer Support
I checked the site again and still seeing the same console error.
Have you tried disable all plugins except GP Premium yet?
If so can you leave the plugins disabled and let me have another look?
Please reply here on the forum topic and not through e-mail as well.
Thanks!June 27, 2019 at 11:56 am #943200laura
Leo, I deactivated all plugins except the GP.
LauraJune 27, 2019 at 12:24 pm #943222LeoStaffCustomer SupportJune 27, 2019 at 12:44 pm #943243laura
you are correct. so let me activate one at a time. I don’t know why this didn’t work when I did it but I do thank you for all of your help. I’ll let you know what I find.June 27, 2019 at 12:51 pm #943248laura
I activated each plugin one at a time and checked each one. It still works with all of my plugins activated. Do you see the error on your end now?June 27, 2019 at 12:54 pm #943254LeoStaffCustomer SupportJune 27, 2019 at 12:55 pm #943256laura
well, I don’t know what we or you did but I thank you bunches.
LauraJune 27, 2019 at 12:58 pm #943258LeoStaffCustomer SupportJune 27, 2019 at 2:05 pm #943295laura
Yes I use WP rocket, It has caused more than one problem for me but it speeds up my site so much that I am reluctant to let go of it.June 27, 2019 at 2:09 pm #943297
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