[Support request] site will not connect to any browser based responsive design test sites

Home Forums Support site will not connect to any browser based responsive design test sites

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  • #1057145
    Tatiana

    I am trying to test my site’s responsive design online and have tried over ten of the top tools (responsinator, responsivetesttool,ami. responsivedesign) an the site will not load onto any of them. They all say they cannot connect to the site.

    Can you please advise on how to correct this? My site is live and I have had feedback it is not working well on tablet and mobile but I cannot test it properly t diagnose the issues.

    Thank you!

    #1057248
    Leo
    Staff
    Customer Support

    Hi there,

    You are using Elementor Canvas which means that all of GP’s elements are removed – hence Canvas.

    In this case GP doesn’t have any control over anything so you’d need to check with Elementor’s support.

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