Site Logo Not Appearing On Mobile

Hi Jodie,

Are you seeing something like this on mobile?: https://share.getcloudapp.com/RBunLlg2

The image is getting a 404 error: https://share.getcloudapp.com/8LuD55BJ

This shouldn’t be a theme related issue. Can you try #1 here: https://docs.generatepress.com/article/debugging-tips/

Can you also try re-uploading your image?

If these don’t work, can you try rebuilding your permalinks?: https://www.hostinger.com/tutorials/wordpress-broken-permalinks

Other steps you may want to try: https://medium.com/@mzalewski/how-to-fix-404-errors-in-wordpress-19c77b040e12#:~:text=rules%20are%20flushed.-,Images/Static%20files,-If%20you%E2%80%99re%20getting

Hope this helps! :)

Hi Fernando,

Thanks for that. I've tried reuploading the image, clearing the cache, deactivating the plugins one by one and changing the permalink structure. Nothing worked, it's still not displaying on mobile.

Any ideas on what else I should try? Thanks!

Cheers Jodie

Hi Jodie,

This shouldn’t be caused by any of our products.

Have you checked all caching? Server side(check if the is a caching mechanism set by your hosting provider), WP Rocket and other sources of caching that you may have set?

To test, may you temporarily try uploading a different image? Clear your cache afterwards.

If this doesn’t work, try setting a Mobile Header as well in Appearance > Customize > Layout > Header: https://share.getcloudapp.com/KouA7yn8

Clear your cache afterwards as well.

Kindly let us know how it goes. :)