[Support request] Site library won’t install templates

[Tim]

Hi.

Im trying to use the site library, but when I click the templates nothing happens. Im on a Macbook if that matters.

Regards.
Tim

[David]

Hi there,

so you follow the steps here:

https://docs.generatepress.com/article/using-the-site-library/

At what point does it do nothing ?

[OLIVIER]

Hello,
I can’t install a library.
I click on BEGIN IMPORT, but the process remains blocked on “installing Happyforms (free)”.

I don’t understand what’s going on. My administrator tells me that gpsites.co has closed the connection.

Do you have any idea how to help me? Thanks a lot.

Olivier

[Leo]

Any chance you can open a new topic and provide your IP in the private info field?
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Thanks!

[OLIVIER]

Okay, it’s done.
Thanks

[Leo]

Thank you.

[Author]

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