[Support request] Site Library does not show up

[David]

I have installed Generatepress 2.2.2 and GP Premium 1.8.1.

The Site Library does not show up. I contacted my hosting provider to get them to allow my server to communicate with gpsites.co. My hosting responded with the following:

“If you can let me know the IP address and port which they are trying to access, I can whitelist them in our server firewall.”

Do you have an ip address and port that I can give them in order to access the Site Library?

Thanks!

[Tom]

Hi there,

gpsites.co has this IP address: 178.128.151.156

Let me know if that fixes it or not 🙂

[Vincent]

Hi Tom,

I too have installed Generatepress 2.2.2 and GP Premium 1.8.1.

I’ve requested my hosting service to white listed [178.128.151.156] (It was grey listed before the request) cURL is also enabled.

But “Site Library” still won’t show. “Elements” shown properly though.

Any thoughts?

[David]

Hi there,

do you have the Site Library Module activated?

[Vincent]

Hi David,

Yes, i’ve been active and inactive the “Site Library” module numerous time.

[David]

My hosting service white listed 178.128.151.156.

I cleared my brower’s cache.

Site Library still does not show up. There is no place to activate it because it is not listed.

Is there anything else I can do to have it show up?

[Tom]

I’ve tweaked something in 1.8.2 which might fix this. It would be awesome if you could test it before I release it? If you can shoot me an email and I’ll send it over: https://generatepress.com/contact/

[Domenico]

Hi,

I wrote in a different topic for the same “Site Library” problem.

It seemed I solved the problem clearing the browser cache but I have the same problem again.

Obviously this time I’ve cleared the cache before writing here.

[Tom]

Feel free to shoot me an email and I’ll send you the patch I’m testing 🙂

[Author]

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