[Support request] single product layout broke

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  • #877732
    Ivan Cazorla

    Hi there,

    From night to day all of our product pages have a problem with the short description and photo gallery. It used to be displayed in 2 columns but now without doing anything is set to 1 ugly and misplaced column.

    I’ve tried to disable a ton of plugins without success. How can I kow if theres a wordpress css missing file or not?

    Here’s the link of the product example: https://antilopworld.com/comprar/nero-patinete-electrico/

    https://snag.gy/Po8MsL.jpg

    It has neither nothing to do with cache, i’ve tried that too. I’m running out of ideas.

    Please let me know

    GeneratePress 2.2.2
    GP Premium 1.7.8
    #877758
    David
    Staff
    Customer Support

    Hi there,

    the CSS is intact but the HTML is ‘broken’:

    broken single product

    The highlighted line you can see the empty class attribute. All of the standard Woo classes are missing. You would need to disable all plugins to see which one is breaking it.

    #877953
    Ivan Cazorla

    Hi, just updated to GP 1.8 and solved the issue 🙂

    #878653
    David
    Staff
    Customer Support

    Awesome – glad to hear you got it fixed.

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