[Support request] Sidebar Element Link Not Working

Home Forums Support [Support request] Sidebar Element Link Not Working

Home Forums Support Sidebar Element Link Not Working

  • This topic has 3 replies, 2 voices, and was last updated 4 months ago by David.
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  • Author
    Posts
  • #2178659
    Kelsey

    Hello,

    The sidebar element that I created for this page:

    https://thegoldenlamb.com/check-rankings-in-rankiq/

    shows up, but it’s not clickable. I’m pretty sure it used to be clickable. I went into the element and checked and the URL was gone from the image so I re added it. But when I view the live page I’m not able to click on the sidebar image/ad.

    Thanks,

    Kelsey

    #2178877
    David
    Staff
    Customer Support

    Hi there,

    there is no link attached to that image.
    Is it still there in the widget editor ?

    #2178886
    Kelsey

    Yeah, it’s not a widget though–this is a sidebar element I have only showing up on specific pages.

    https://photos.app.goo.gl/Yi3Hb4aA4iLKHcy38

    Not sure if you can see that image. How can I include a screenshot for you?

    #2178897
    David
    Staff
    Customer Support

    That link to the image is fine 🙂

    What if you add something below the image in the sidebar element ? eg. some plain text.
    Does it get displayed on the front end ?
    If it doesn’t then it could be the element has got cached.
    If it does show then something is stripping the link from the image. Which could be a plugin conflict.

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