Show more blogs button does not work

Home Forums Support Show more blogs button does not work

Home Forums Support Show more blogs button does not work

Viewing 15 posts - 16 through 30 (of 30 total)
  • Author
    Posts
  • #189298
    Tom
    Lead Developer
    Lead Developer

    It’s the exact same mechanism as updating WordPress or plugins – the theme updates are handled through WordPress.org. When you got to “Appearance > Themes” is there no notification of the update?

    #189301
    Volkmar

    No there isn’t…

    #189311
    Tom
    Lead Developer
    Lead Developer

    That is very strange. WordPress handles the theme updates just like the WP updates and plugin updates, so if those work, the theme updates will as well.

    Any chance you can send me temporary admin login details to support@generatepress.com so I can give it a try?

    Let me know ๐Ÿ™‚

    #189339
    Volkmar

    I did so. You should have received an email

    #189389
    Tom
    Lead Developer
    Lead Developer

    Hmm, I’m convinced there must be something going on with your WordPress installation/server.

    Tell your hosting company that you’re running GeneratePress 1.3.14, but the latest version is 1.3.28 (shown here: https://wordpress.org/themes/generatepress/)

    All plugins and themes on WordPress.org are updated through them directly to WordPress, so if the update isn’t showing up, it means your site isn’t communicating with WordPress.org.

    It may be worth checking your wp-config.php file for any lines that look like they deal with updates as well.

    I’ve never actually come across this issue before, so it’s tough to diagnose what’s going on.

    #189397
    Volkmar

    But I get all the other updates (e.g. wordpress itself)?
    They were asking me what the system requirements are for the update mechanism, since they see no issue on their side?

    #189399
    Volkmar

    I deleted it and installed it again. Now it is working again. the open question remains: will I get the future updates?

    #189531
    Tom
    Lead Developer
    Lead Developer

    I couldn’t really tell you I’m afraid. Like I said, we have no control over the theme updates – it’s 100% WordPress.org (just like WordPress and plugin updates).

    The only updates we have full control over are GP Premium updates.

    Do any of the other themes you have installed ever require updates?

    #189541
    Volkmar

    Hi

    Quite frankly till yesterday I was only using you theme, therfore I don’t know ๐Ÿ˜‰

    #189544
    Tom
    Lead Developer
    Lead Developer

    Is Twenty Sixteen at least installed (no need to be activated)? Has it received any update notifications?

    #189549
    Volkmar

    Twenty Sixteen?

    #189552
    Tom
    Lead Developer
    Lead Developer

    The default theme that comes with WordPress – it should be installed if you go to “Themes”. No need for it to be activated in order to receive updates.

    I’m just trying to figure out if theme updates are somehow disabled on your installation.

    #189556
    Volkmar

    I just installed it…

    #189558
    Tom
    Lead Developer
    Lead Developer

    Cool, so just keep it installed (GeneratePress can still be active) and see if it gets any updates in the near future. That should show us if you’re receiving theme updates or not.

    #189563
    Volkmar

    Will keep you updated!
    Thx

Viewing 15 posts - 16 through 30 (of 30 total)
  • You must be logged in to reply to this topic.