- This topic has 11 replies, 4 voices, and was last updated 3 years, 3 months ago by
Tom.
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October 4, 2019 at 6:01 am #1026087
Carsten
hi david,
i just started a new site using the premium version of genratepress and everything works fine up to now. but i don’t get a hero header working: as soon as i insert shortcodes like
{{post_title}}
, everything below the header remains empty.the hero header is working fine with normal html tags and text, but not with the shortcodes.
do you have an idea what is going wrong?thank you in advance!
carstenOctober 4, 2019 at 6:14 am #1026088David
StaffCustomer SupportHi there,
can you share all of the code you have in the Header Element ?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/October 4, 2019 at 6:27 am #1026095Carsten
<h1> {{post_title}} </h1> <div class="hero-meta"> {{post_date}} | {{post_author}} in {{post_terms.taxonomy}} </div>
but it also does not work with just a single shortcode
October 4, 2019 at 6:46 am #1026100David
StaffCustomer SupportVery odd … can you test if there are any plugin conflicts by disabling all but GPP ?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/October 4, 2019 at 9:09 am #1026303Carsten
i already disabled all other plugins before, unfortunately with no effect.
i was asking myself if i have a misconfiguration somewhere … but i don’t have an idea what it could beOctober 4, 2019 at 10:45 am #1026394Carsten
now i made a fresh install of wordpress on my server, the result is the same.
is maybe a php module missing?
or is this feature not compatible with the classic editor? can the site get confused by the “use sections” setting when editing a post?October 4, 2019 at 1:40 pm #1026537David
StaffCustomer SupportHow bizarre.
Have you tried re-downloading the GP Premium zip and re-installing?Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/October 7, 2019 at 1:36 am #1028085Carsten
hi david,
i absolutely don’t know why. but when i started to work on the site again this morning, it suddenly worked. strange thing, i don’t have an explanation. i swore, i emtied the cache etc!
but now, we can mark this as solved.
thank you very much for your support!
carstenOctober 7, 2019 at 5:56 am #1028270David
StaffCustomer SupportWell that is odd ๐ Glad it is working now
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/October 8, 2019 at 10:45 am #1029554Enrico
In case someone else experienced the same issue: my element / page hero broke the page content because I did not change the shortcode {{post_terms.taxonomy}} into {{post_terms.category}}
October 8, 2019 at 10:59 am #1029567David
StaffCustomer SupportAah – thanks for the feedback – we’ll take a closer look at why that may be happening.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/October 22, 2019 at 10:03 am #1041583Tom
Lead DeveloperLead DeveloperThis has been fixed in 1.9 – thanks for reporting! ๐
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development -
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