[Support request] Shortcode works on most pages, but not Homepage

Home Forums Support Shortcode works on most pages, but not Homepage

This topic contains 1 reply, has 2 voices, and was last updated by  Leo 5 days, 19 hours ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1030889

    Stephanie

    Hi,

    I am using a shortcode to display share buttons (happens to be for Sassy Social Share; not important, I believe). The share buttons do not display on my homepage in their designated spot, the upper right corner under the word ‘Share’, here: https://shrinkwrap.blog/

    However, click on any article and you will see that they display correctly in that location on those pages.

    Because this is controlled by one panel in GP in Customise, why might the Homepage be different?

    Note that the share buttons can be made to display in the post excerpts on the Homepage (which I don’t want), so it’s not a Homepage issue per se. There is only a problem with the shortcode display on the top right.

    Any idea why this is and how to fix it?

    Many thanks.

    #1030892

    Leo Customer Support

    Hi there,

    Can you try clearing any caching plugin or server cache you might have?

    If that doesn’t help then try disabling all plugins except GP premium.

    There isn’t anything in GP that has the capability of stopping the shortcode from working.

    Let me know 🙂

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.