[Support request] Shortcode output doesnt reflect from Widget shortcode plugin

Home Forums Support Shortcode output doesnt reflect from Widget shortcode plugin

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  • #963215
    jasmeet

    Hello

    Having tried varied shortcodes which get generated while getting the widget to plugin area in widget – https://wordpress.org/plugins/widget-shortcode/

    The same reflects fine for Gutenberg block in posts/pages however the same doesnt render while entering the raw shortcode in elements module editor to show as hook or other options

    The error which appears is – : Widget class not found. Make sure this widget exists and the class name is correct

    #963469
    Leo
    Staff
    Customer Support

    Hi there,

    Just to make sure, you are saying that the same shortcode from Widget Shortcode plugin works in Gutenberg but not in header/hooks elements?

    Any chance you can link us to the site in question?

    You can edit the original topic and use the private URL field.

    Let me know 🙂

    #963540
    jasmeet

    Thanks for the response

    Yes – Right. This is the relative issue being faced as mentioned by you

    To replicate, You may kindly try assign any plugin and generate shortcode through specific widget shortcode plugin.

    Thereafter, Try to select through Gutenberg block and it will appear fine however, the same shortcode wont render when added through header/hook element

    #963747
    Leo
    Staff
    Customer Support

    Hmm I was able to get the shortcode from Widget Shortcode plugin to work in header element no problem:
    https://www.screencast.com/t/FF4ozr19b

    Was this the steps you are referring to? Which widget are you using?

    #968362
    jasmeet

    Sorry as your reply got missed due to which couldn’t add my response

    Can you post the screencast with another software enabling me to see if the steps are similar as mentioned by me as the screencast link posted by you doesnt work right for me!

    #968526
    Leo
    Staff
    Customer Support

    Sorry this is the only option I have.

    Make sure you enable AdobeFlash player.

    What widget are you trying to add? Just an HTML widget?

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