[Resolved] shop title appearing twice in woocommerce

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Viewing 15 posts - 1 through 15 (of 18 total)
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  • #1033924
    Laura

    I have used elementor and woocommerce to create an online shop. The ‘shop’ title of the page is appearing twice on the shop page only – I have checked all the settings and removed the option from both Elementor and within the generatepress theme customisation options. Can anyone help?

    #1034142
    David
    Staff
    Customer Support

    Hi there,

    how are you adding the Description to the Shop Page ?

    #1034494
    Laura

    I have just checked all the woocommerce settings and theme template settings and I embarrassingly have no idea how I managed to put that there – I cannot find any settings to edit it!

    #1034516
    Leo
    Staff
    Customer Support

    Is it possible that it’s added by another plugin?

    Or Hooks maybe?

    #1034534
    Laura

    I’ve checked a section called ‘hooks’ under the woocommerce plugin, and all the plugins to do with woocommerce but I still can’t find it – sorry, I’m a complete novice!

    #1034573
    Leo
    Staff
    Customer Support

    What about GP’s Hooks elements module?
    https://docs.generatepress.com/article/hooks-element-overview/

    If not then try disabling all plugins except GP premium and see if the description is still there.

    Let me know 🙂

    #1035919
    Laura

    Hi Leo,

    I have checked the documentation and I am not using the hooks feature.

    I disabled all the plugins and I was not able to access the shop page at all. Does this mean its a woocommerce plugin problem?

    Laura

    #1036091
    David
    Staff
    Customer Support

    Couple of things:

    1. Try deactivating Yoast to see if this adding a description.

    if not

    2. Can you edit the actual shop page? And let us know what you see in there.

    #1036219
    Laura

    Hi David,

    I deactivated Yoast but the description and two titles were still there.

    I am using Elementor page builder, but the page builder will not load/does not allow me to edit the shop page.

    #1036442
    David
    Staff
    Customer Support

    What if you delete the current shop page and then create a new one.
    You can get Woo to create the page by:

    Dashboard > Woocommerce > Status > Tools > Create default WooCommerce pages
    It will only create the missing ones.

    #1036694
    Laura

    That works, but the shop description disappears also!

    #1036729
    David
    Staff
    Customer Support

    oh one step forward 🙂
    So where did you write the Description ?

    #1036910
    Laura

    I have actually no idea how I managed to put it in the first time! 🙈 I have gone through all the settings and can’t see how I managed to do it! It looks like it will just have to not have a description haha! Thank you for all your help!

    #1037080
    David
    Staff
    Customer Support

    How bizarre – its not a default thing for Woo 🙂
    If you want we can assist with hooking in a description. Let me know.

    #1039709
    Laura

    That would be great! I have never used hooks before – not sure what they are!

Viewing 15 posts - 1 through 15 (of 18 total)
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