[Resolved] shop title appearing twice in woocommerce

[Laura]

I have used elementor and woocommerce to create an online shop. The ‘shop’ title of the page is appearing twice on the shop page only – I have checked all the settings and removed the option from both Elementor and within the generatepress theme customisation options. Can anyone help?

[David]

Hi there,

how are you adding the Description to the Shop Page ?

[Laura]

I have just checked all the woocommerce settings and theme template settings and I embarrassingly have no idea how I managed to put that there – I cannot find any settings to edit it!

[Leo]

Is it possible that it’s added by another plugin?

Or Hooks maybe?

[Laura]

I’ve checked a section called ‘hooks’ under the woocommerce plugin, and all the plugins to do with woocommerce but I still can’t find it – sorry, I’m a complete novice!

[Leo]

What about GP’s Hooks elements module?
https://docs.generatepress.com/article/hooks-element-overview/

If not then try disabling all plugins except GP premium and see if the description is still there.

Let me know 🙂

[Laura]

Hi Leo,

I have checked the documentation and I am not using the hooks feature.

I disabled all the plugins and I was not able to access the shop page at all. Does this mean its a woocommerce plugin problem?

Laura

[David]

Couple of things:

1. Try deactivating Yoast to see if this adding a description.

if not

2. Can you edit the actual shop page? And let us know what you see in there.

[Laura]

Hi David,

I deactivated Yoast but the description and two titles were still there.

I am using Elementor page builder, but the page builder will not load/does not allow me to edit the shop page.

[David]

What if you delete the current shop page and then create a new one.
You can get Woo to create the page by:

Dashboard > Woocommerce > Status > Tools > Create default WooCommerce pages
It will only create the missing ones.

[Laura]

That works, but the shop description disappears also!

[David]

oh one step forward 🙂
So where did you write the Description ?

[Laura]

I have actually no idea how I managed to put it in the first time! 🙈 I have gone through all the settings and can’t see how I managed to do it! It looks like it will just have to not have a description haha! Thank you for all your help!

[David]

How bizarre – its not a default thing for Woo 🙂
If you want we can assist with hooking in a description. Let me know.

[Laura]

That would be great! I have never used hooks before – not sure what they are!

[Author]

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