[Resolved] Shop Page Columns keeps defaulting to 1 column

[Daniel]

Shop Page Columns keeps defaulting to 1 column after I set it in Customize. amaracbd.com/shop.

Please help. Thanks – Jennifer

[Leo]

Hi there,

Can you try #1 here to eliminate any plugin conflicts first?
https://docs.generatepress.com/article/debugging-tips/

Let me know 🙂

[Daniel]

None of my plugins should be causing any conflict. GP advertises that it works with Woocommerce, correct?

Can you please take a closer look? I don’t have time to worry about the design end not working. I also asked for the Lightweight Grid Columns fix mentioned in a forum thread. I have deactivated it in hopes that that was the problem. But, alas, it is not. Here are my plugins.

CMS Commander
Deactivate
Manage all your WordPress websites remotely and enhance your articles with targeted images and ads. Visit CMSCommander.com to sign up.

Version 2.285 | By CMS Commander | View details
Select Contact Widgets
Contact Widgets
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Beautifully display social media and contact information on your website with these simple widgets.

Version 1.6.1 | By GoDaddy | View details
Select GP Premium
GP Premium
Deactivate | Configure
The entire collection of GeneratePress premium modules.

Version 1.7.7 | By Tom Usborne | Visit plugin site
Select Indeed Ultimate Affiliate Pro
Indeed Ultimate Affiliate Pro
Deactivate
The most complete and easy to use Affiliate system Plugin that provides you a complete solution for your affiliates.

Version 4.8 | By indeed | Visit plugin site
Select Jetpack by WordPress.com
Jetpack by WordPress.com
Jetpack | Settings | Support | Deactivate
Bring the power of the WordPress.com cloud to your self-hosted WordPress. Jetpack enables you to connect your blog to a WordPress.com account to use the powerful features normally only available to WordPress.com users.

Version 6.9 | By Automattic | View details
Select Lightweight Grid Columns
Lightweight Grid Columns
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Add columns to your content using easy to use shortcodes.

Version 1.0 | By Tom Usborne | View details
Select Limit Login Attempts Reloaded
Limit Login Attempts Reloaded
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Limit the rate of login attempts, including by way of cookies and for each IP address.

Version 2.7.1 | By wpchefgadget | View details
Select Mailchimp for WooCommerce
Mailchimp for WooCommerce
Settings | Deactivate
Mailchimp – WooCommerce plugin

Version 2.1.12 | By Mailchimp | View details
Select Ninja Forms
Ninja Forms
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Ninja Forms is a webform builder with unparalleled ease of use and features.

Version 3.4.2 | By The WP Ninjas | View details
Select UpdraftPlus – Backup/Restore
UpdraftPlus – Backup/Restore
Add-Ons / Pro Support | Settings | Deactivate | Take Tour
Backup and restore: take backups locally, or backup to Amazon S3, Dropbox, Google Drive, Rackspace, (S)FTP, WebDAV & email, on automatic schedules.

Version 1.16.4 | By UpdraftPlus.Com, DavidAnderson | View details
Select W3 Total Cache
W3 Total Cache
Premium Support | Settings | Deactivate
The highest rated and most complete WordPress performance plugin. Dramatically improve the speed and user experience of your site. Add browser, page, object and database caching as well as minify and content delivery network (CDN) to WordPress.

Version 0.9.7.1 | By Frederick Townes | View details
Select WooCommerce
WooCommerce
Settings | Deactivate
An eCommerce toolkit that helps you sell anything. Beautifully.

Version 3.5.4 | By Automattic | View details | Docs | API docs | Premium support
Select WooCommerce Blocks
WooCommerce Blocks
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WooCommerce blocks for the Gutenberg editor.

Version 1.3.1 | By Automattic | View details
Select Woocommerce Minimum and Maximum Quantity
Woocommerce Minimum and Maximum Quantity
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Allow the site admin to enable the feature of minimum and maximum purchase of a particular product in each product.

Version 2.0.3 | By Ashok G | View details
Select WooCommerce PayPal Checkout Gateway
WooCommerce PayPal Checkout Gateway
Settings | Docs | Deactivate
A payment gateway for PayPal Checkout (https://www.paypal.com/us/webapps/mpp/paypal-checkout).

Version 1.6.8 | By WooCommerce | View details
Select WooCommerce Services
WooCommerce Services
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Hosted services for WooCommerce: automated tax calculation, shipping label printing, and smoother payment setup.

Version 1.18.0 | By Automattic | View details
Select WooCommerce Square
WooCommerce Square
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Adds ability to sync inventory between WooCommerce and Square POS. In addition, you can also make purchases through the Square payment gateway.

Version 1.0.34 | By WooCommerce | View details
Select WooCommerce Stripe Gateway
WooCommerce Stripe Gateway
Settings | Docs | Support | Deactivate
Take credit card payments on your store using Stripe.

Version 4.1.14 | By WooCommerce | View details
Select Wordfence Security
Wordfence Security
Upgrade To Premium | Deactivate
Wordfence Security – Anti-virus, Firewall and Malware Scan

Version 7.1.20 | By Wordfence | View details
Select Yoast SEO
Yoast SEO
FAQ | Premium Support | Settings | Deactivate
The first true all-in-one SEO solution for WordPress, including on-page content analysis, XML sitemaps and much more.

Version 9.5 | By Team Yoast | View details

[Leo]

I just tested the option with no other plugins turned on and it definitely works.

We also don’t have any other users reported this.

Unfortunately you will have to go through the steps of disabling plugins.

Maybe start with caching plugins and Jetpack.

[Daniel]

Apparently Jetpack is needed by woocommerce and doesn’t function without it. I just read threads on that.

[Daniel]

Also, my product image on the home page is blurry and seems to be a theme compatibility issue that has been written about. I can’t seem to turn off the zoom control thing to see if that is the culprit.

[Tom]

Can you try turning off W3 Total Cache? I think that’s the plugin causing the issue.

If it is, we should be able to find a workaround.

[Daniel]

That is indeed the one that causes the issue. I have turned on W3 Total Cache again and turned off the minify settings. That seems to have resolved the issue.

Hey Tom, do you think you can send me the Lightweight Grid Columns fix, purty please? Many thanks! and thanks for being a geek like me on a Saturday night! Woot!

[Leo]

Jetpack is definitely not required for WooCommerce.

Are you referring to the fix for using LGC in sections?

If so send us an email through account issue here:
https://generatepress.com/contact/

[John]

I have the same problem when using Litespeed Cache.

The nubmer of columns on desktop shows correctly in the customiser but on the actual site it always shows the number of columns that is set for mobile, regardless of screen size.

Disabling the cache fixes this instantly.

Any suggestion/workaround?

[Leo]

Can you look for similar settings as we suggested here?
https://generatepress.com/fastest-wordpress-theme/

[John]

I just had a play with settings.

Works ok when CSS is minimised, but Combine CSS causes the problem.

Strange as it doesn’t seem to cause a problem with any other CSS anywhere apart from the Woo column number on store and category pages.

I would like to be able to combine CSS files but really don’t know what is causing this issue.

[Leo]

Think combine CSS option creates issues like this from time to time.

I believe you can try to exclude certain files though.

Might be good to check with the plugin support to see if they can provide any suggestions.

[Author]

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