Archived topic

Server Error 500 trying to edit HTML Widget

1 reply · Started by Earl on November 30, 2021

Viewing posts 1–2 of 2

November 30, 2021 at 10:13 am #2031976

Hi! I have an HTML widget in the right sidebar of my blog. I am trying to edit it. Site is http://www.milesawaygrandparenting.com.

When I go to the Right Sidebar item in the Widgets menu, I get a 500 Server Error. Two screenshots attached.

The error message also says that the Site Administrator email has not been set, but this is not true. I checked it and it is set correctly.

Is this a GeneratePress issue or WordPress? Your advice is needed!

Screenshot 1 Screenshot of Widgets Menu

Screenshot 2 Screenshot with error message

November 30, 2021 at 11:14 am #2032059

Hi there,

We haven't had this issue reported so I'm assuming it's something specific to your install.

It's unlikely a theme issue but can you disable all plugins and custom functions except GP premium to test first?

If not then try activating a Twenty series WP theme to test.

You can also check with hosting support as error 500 is a server error.

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