Archived topic
Search bar navigation don't find any product if i'm not logged
11 replies · Started by MIKKSA NETWORK S.L. on June 16, 2021
Hi,
I have a problem with the search navigation.
If I am logged into wordpress, when I searching for products they appear. But if I'm not logged in, I don't find any product, just a blog article.
Thanks
Hi there,
are you using any Cache Plugins - if so can you make sure the caches and the browser caches are cleared.
hello David,
I don't use any Cache Plugin, and all the caches are cleared.
You know what can be the problem?
Thanks
Can you share a link to the site so i can take a look?
Hi there,
I wonder if it's a plugin conflict.
Could you try the first step of debugging process mentioned in below article?
https://docs.generatepress.com/article/debugging-tips/
Let me know :)
Hello Ying,
I tried everything of the article..
And I tried to install a search navigation plugin, and doesn't work.
So I don't know where the problem is
Thanks
Have you figured it out?
Looks like you are using a plugin and it's working:
https://www.screencast.com/t/ijjoKJCT
Hello Leo,
Yes I tried with a plugin and works when you search, but if you press enter and go to the page with the articles, there it’s a message ‘not found’.
Thanks
Hi Mikksa,
Can you try disabling ALL plugins except the search plugin you're using and GP Premium?
If you have a child theme with a functions.php, can you try disabling it as well?
This is to check for any conflict. Perhaps there's a pre_get_posts somewhere within the plugins or code snippets on your site that is messing with the search query results.
Let us know.
Hi Elvin,
I tried to disabling all plugins, except search plugin, gp premium, woocommerce and a function.php of my child theme.
But it still doesn't work..
When I try to found the product "Zafiro", this is the url:
https://www.devastra.marlenecruz.com/?s=zafiro&search_id=1&post_type=product
Maybe that help..
Thanks
Can you test it with a WordPress search widget and see if that works?