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[Support request] Scrolling too far on desktop

Home Forums Support [Support request] Scrolling too far on desktop

Home Forums Support Scrolling too far on desktop

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    I’ve been working on a revision for my personal site and taking the opportunity to learn Generatepress and the premium plugins. I’m also using Elementor and while obviously immature, seems to be a nice sidekick.

    Anyway, after working with the header and some other things, I’m really pleased with the look on mobile devices. I have one nagging problem on the desktop, though. When it scrolls to an anchor tag, it goes too far. That seems to happen no matter what browser.

    Please keep the laughter to a minimum, but here’s the site:

    Thanks for any help.

    (Tom – for completeness, I’ve hooked in some code you gave me earlier for smooth scrolling. I doubt that matters, but thought I would mention it.)

    Customer Support


    You didn’t actually provide a link to the site πŸ™‚


    I swear I did, but, hey, I’m getting OLD!

    Lead Developer
    Lead Developer

    How are you adding the anchors? Are you using IDs (<div id="locateus">...</div>) or anchors (<a name="locateus"></a>)?


    I’ve been using Elementor.

    Lead Developer
    Lead Developer

    And they have an option to add the ID?

    Maybe ask them – it might be something I have to tweak in the theme, but it’s hard for me to tell as I don’t know the inner workings of the anchor system they’re using.

    Let me know πŸ™‚


    Thanks, Tom

    If there’s any way to contact the Elementor folks, I sure can’t find it. I don’t expect much, but it’s not too bright to depend on something with ZERO support. Time to move on. For a site this simple, pure GP makes more sense, anyway.

    FWIW, the only clue I find for their methodology is this: “This ID will be the CSS ID you will have to use in your own page, Without #.”

    So close, but yet…..


    Lead Developer
    Lead Developer

    Looks like you can find support in one of these two places:

    Have you tried it without Elementor? Did it work better?


    I’ve gone from a site which I felt was 90% done to one that’s 9% done over simple anchor tags.

    Anyway I stopped Elementor and virtually everything else. I inserted simply:

    <a name="locateus"></a>

    I put /#locateus in the menu and it is totally ignored. CLicking the menu link does absolutely zero. This was happening last night.

    Time to start over I guess. How can something so simple be so hard?




    Perhaps try the free, lite version of Beaver Builder πŸ™‚

    All of the BB elements have a place in the Advanced tab of their editor where you can add an ID as well as a Class Name. I just enter the ID there and then add that ID in the button link. Smoothly scrolls to the desired location.

    Have a look here for it in use with GeneratePress and BB – start with the Learn More button πŸ™‚

    Tutorials and tips for GeneratePress, WP Show Posts, WordPress and Elementor

    Lead Developer
    Lead Developer

    Thanks, Lyle!

    Steve – if Elementor was the difference between a 90% done website and a 9% done website, I’m sure we can find a solution that will work for you. No point is re-doing everything over some anchors that should have a simple explanation πŸ™‚

    Brigitta Hawes

    Hi Steve.

    You’ve probably built several more websites by now; however, I too had the same issue. My work around was to add the anchor link to the bottom of the section above the section I wanted the anchor link to scroll to. Given that I give each section a top and bottom padding, it worked perfectly.

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