- This topic has 25 replies, 3 voices, and was last updated 1 year, 10 months ago by Leo.
July 22, 2019 at 6:00 pm #964603Sita
In testing the scroll to sections, I see that part of the section is not visible. https://www.gydesoft.com/
To illustrate, when I click on menu item ‘learning center’ and select ‘section 4’, a part of the section is not visible.
How do I fix the issue?
SitaJuly 22, 2019 at 6:43 pm #964627LeoStaffCustomer Support
Are you using GP’s smooth scroll with the sticky navigation?
Let me know 🙂July 22, 2019 at 9:01 pm #964670Sita
Not working yet…Not sure I understand what custom-class is!!
In Customizer: Smooth Scroll is ON, so also is Cache Dynamic CSS ON
Under advanced menu properties:
Link Target ON //// Title Attribute ON /// CSS Classes ON
Link Relationship (XFN) /// Description /// Icon ON
In the Edit Menus, Is the following correct:
Section4 sub item Custom Link
Title Attribute (blank)
Open link in a new tab (not checked)
CSS Classes (optional)
Thank you!July 22, 2019 at 9:20 pm #964673Sita
I also have the following in the ‘Edit Section’:
SitaJuly 22, 2019 at 9:22 pm #964674Sita
And, sticky Navigation is ONJuly 23, 2019 at 8:24 am #965156LeoStaffCustomer SupportJuly 23, 2019 at 8:58 am #965184Sita
The problem is NOT that it doesn’t jump to section.
The problem IS that the top portion of the section (that we chose to jump to) is cut off.
As you can see in https://www.gydesoft.com/ :::: when I click on Section4 under the ‘Learning Center’ tab,
the top portion of Section4 is cut-off. This happens with Section3 too…..
How do we get the top portion of sections not to be cut off when we jump to the sections?
The way it appears, at least on my site, is that the ‘section’ feature doesn’t work right.
Thanks for your help,
SitaJuly 23, 2019 at 1:46 pm #965398Sita
Is there a way to decrease the amount of vertical scrolling that happens when we jump to a section?
This may solve the issue…
SitaJuly 23, 2019 at 4:53 pm #965479TomLead DeveloperLead Developer
Can you make sure the
smooth-scrollclass is added to the right menu item?
I’m not seeing it here: https://www.screencast.com/t/AZJ2CSmbby
Our smooth scroll feature should fix this issue for you 🙂July 23, 2019 at 6:16 pm #965519Sita
That works now, thank you Tom.
Is it possible to jump to a section on a page from another page? For example, can we go from another page to Section4 on the home page?
Thank you!July 23, 2019 at 7:00 pm #965539LeoStaffCustomer SupportJuly 23, 2019 at 7:19 pm #965553Sita
I tried htpps://siteurl/#id and I see the problem – does not go to the top of the section.
SitaJuly 24, 2019 at 9:23 am #966160TomLead DeveloperLead Developer
Unfortunately, our script only works if the link is initiated on the page where the ID exists.
When you link to an ID from another page, the browser itself takes you there immediately before our code can execute.July 24, 2019 at 9:40 am #966191Sita
Got it, thank you for the explaining why it doesn’t work.July 24, 2019 at 5:40 pm #966435TomLead DeveloperLead Developer
No problem. There might be some jQuery solutions out there, but I believe it would need to hijack the default behavior of the browser to work.
- You must be logged in to reply to this topic.