- This topic has 11 replies, 3 voices, and was last updated 5 months, 3 weeks ago by David.
July 18, 2020 at 3:35 pm #1368133Roman
I have created 4 reusable blocks. When I want to insert the block in the Gutenberg Editor, the 4 new ones are not shown (only the older ones).
How can I access the blocks? So far this has always worked. Does this have to do with the last WP update?
I only have this problem on my websites where GP is installed.
FYI: Maybe it has something to do with that, too. On my GP websites the blocks are always converted into Classic Editor blocks
Thanks for your help!
RomanJuly 19, 2020 at 3:21 am #1368454DavidStaffCustomer SupportJuly 19, 2020 at 2:16 pm #1369036Roman
I have deactivated all plugins. The problem still exists.
I always had the reusable blocks displayed in the classic editor – you know the phenomenon?July 20, 2020 at 1:59 am #1369342DavidStaffCustomer SupportJuly 20, 2020 at 8:43 am #1369832Roman
Yeah, that’s the confusing one. The Reusable Block Database shows them all correctly. But you can’t select them in the post.
What’s interesting is that a block that I had already deleted is still displayed.
I also disabled all plugins on staging to check for conflicts. But it doesn’t work if all plugins are deactivated either.
Thanks for your help!July 20, 2020 at 2:57 pm #1370145TomLead DeveloperLead Developer
Re-usable blocks are 100% core WordPress, so something must be conflicting.
Any caching plugins/server caching? Custom functions maybe?July 20, 2020 at 5:42 pm #1370242Roman
Yes, I use server caching. But I have 5 identical instances running at the provider (RAIDBOXES). Only with one of them the problem occurs.
I have now in staging (cache is deactivated there) again all plugins deactivated and activated. No difference. But then I noticed the following: When I edit the post and want to insert the block, it is not displayed.
But if I empty the browser cache, the block will be displayed at once.
Do you have an explanation for this?
PS: If I don’t empty the browser cache for every post, the block is not displayed.July 21, 2020 at 9:41 am #1371097TomLead DeveloperLead Developer
It’s not something I’ve ever encountered, unfortunately, so I don’t have an explanation for it. I assume there’s something misconfigured/corrupt in the one installation you’re seeing the issue.
Re-usable blocks are just a custom post type, so it’s not like WordPress is doing anything crazy complex behind the scenes. Something in that installation is making it so those custom post type items aren’t accessible.July 22, 2020 at 2:15 am #1371835Roman
Short update: I have now deleted all plugins. The problem still exists.
But I noticed that the problem only occurs in the chrome – not in other browsers. I have now deleted all browser data, but the problem still exists.
I can’t figure it out. Do you have any ideas?July 22, 2020 at 7:21 am #1372113DavidStaffCustomer Support
Chrome caching does some weird stuff occasionally.
Are you able to test the site on another device ? This will identify if it is a site issue or related to the specific devices browser – which may just need a hard reset.July 24, 2020 at 4:10 pm #1375344Roman
Unfortunately, none of it helped. I’ll try to clear this up with the hosting company again.
Thanks for the help!!July 25, 2020 at 1:35 am #1375606
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