[Resolved] Responsive issue after updating to GP 1.4.2

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This topic contains 7 replies, has 2 voices, and was last updated by  Tom 11 months ago.

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  • #365242

    Codebastler

    Hi there,

    I am having a responsive issue.
    it’s about a gallery plugin,that brakes down the columns according to the media size, for example 2 columns phone, 3 columns tablet, 4 columns desktop.
    Switched to theme Twenty Seventeen and result on mobiles was in Portrait mode as expected.
    With GP the result is different – only the first row appears and it doesn’t break down to the next row.
    Deactivated also all plugins – no difference.
    So the issue is somehow Theme related.
    The site is http://nun.graphics/testing

    Any hint from your side?

    GeneratePress 1.3.48
    GP Premium 1.4.2
    #365249

    Tom Lead Developer

    Everything seems to be working fine for me. The plugin is using JS to calculate the columns/widths, so maybe there was a JS error?

    If you’re still seeing the issue, can you show me a screenshot?

    #365258

    Codebastler

    It depends a lot which phone is used. I am checking it with http://www.responsinator.com and own iPhone 6. Sometimes it shows with iPhone 6 results (when 2 columns), but gets stuck with 3 columns.
    Here some screenshots with iPhone 5 and iPhone 6.
    Screenshot
    Screenshot
    Screenshot
    Screenshot

    #365506

    Tom Lead Developer

    I can get it to happen on desktop by resizing down really quickly.

    As you can see, the items have a “hidden” class, stopping them from displaying: https://www.screencast.com/t/iPVw46izs

    Might be worth reporting to the plugin author. There’s nothing in GP that should prevent the plugin from adding/removing the appropriate classes.

    #365553

    Codebastler

    Tom, thanks a lot for looking at the issue.
    Still it is a bit odd, that the result with Twenty Seventeen is different than that with GP.
    I try to get in contact with the plugin author. Unfortunately he doesn’t respond as fast as GP support does. While GP support acts within hours, some authors at Envato need weeks!
    Another Bonus point for the GP Team.

    #365748

    Tom Lead Developer

    Hmm, well I’m assuming they’re setting those classes using javascript, and there’s no javascript errors on the page to prevent the plugin from working.

    Hopefully they’re able to shed some light on what’s going on. If they believe it’s the theme, it would be great to know why they think that and what to check for.

    #367661

    Codebastler

    The plugin author fixed the issue – now all works fine on tablets & phones. Although Twenty Seventeen delivered different results, it wasn’t a theme issue at all.
    Now it’s really fantastic how one can adjust both GP theme and plugins regarding responsiveness.

    #367666

    Tom Lead Developer

    Great news! Thanks for reporting back 🙂

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