[Support request] Renewed License

Home Forums Support [Support request] Renewed License

Home Forums Support Renewed License

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #574289
    Dinesh

    Hello,

    I renewed my GP licence and got a zip file. do I need to reinstall the zip file to renew my license, how does the renewal process work?

    Regards

    #574375
    David
    Staff
    Customer Support

    Hi Dinesh,

    You won’t need to reninstall the plugin after an update on any existing sites.

    David

    #574499
    Tom
    Lead Developer
    Lead Developer

    Our system doesn’t handle renewal payments great – it sends the regular purchase email for some reason.

    Once you renew your license key, there’s nothing else you need to do πŸ™‚

    #574833
    Dinesh

    Thanks David & Tom,

    So to renew my license key I need to copy the new license, then go to Appearance -> generate press -> put the new license on the right hand side -> hit save?

    Regards

    #574900
    David
    Staff
    Customer Support

    Hi Dinesh,

    if you’re having trouble updating then yes.

    David

    #588206
    Cathy

    Hello – based o this thread, it sounds like you ONLY need to input the new license key if you’re having trouble updating Generate Press. Is that correct?

    Thanks!
    Cathy

    #588214
    Leo
    Staff
    Customer Support

    That is correct πŸ™‚

    #588229
    Cathy

    Thanks!

    #588354
    Leo
    Staff
    Customer Support

    No problem!

    #594569
    Alejandro

    I bought the premium GP license on January 9, 2018. I currently have two sites with this license, but I want to know if I should renew it annually or have it unlimited?

    If I’m going to host client sites and my personal sites, should I buy another license?

    thanks friends !

    #594794
    Tom
    Lead Developer
    Lead Developer

    We don’t currently have a lifetime license.

    You’ll want to renew that license when the time comes. Of course, you can renew it now and it will extend it until January 9, 2019.

    We always suggest that you purchase a separate license for your clients, as it puts the ball in their court when it comes to renewing. It also gives them access to our support forum if they need it.

    Let me know if you need more info πŸ™‚

Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.