[Resolved] Related/Upsell Columns on Mobile

Home Forums Support Related/Upsell Columns on Mobile

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #984680
    Greg

    On mobile it is showing Related/Upsell in 4 columns instead of 1. But in customizer it is set correctly to 1. Any ideas why?

    Still learning

    #984965
    Leo
    Staff
    Customer Support

    Hi there,

    Looks like the media query CSS simply isn’t coming through.

    Can you try disabling all plugins except GP Premium to eliminate any conflicts first?

    Start with clearing and disabling WP Rockets first.

    Let me know 🙂

    #985188
    Greg

    Thanks, Leo.

    I tried deactivating all pluginsl

    Once I activate one by one, it becomes apparent that the issue is caused by WP Rocket.

    Any idea how to solve it?

    I have WP Rocket on other similar sites too and this issue is not occuring.

    Still learning

    #985201
    Leo
    Staff
    Customer Support

    I believe there is a setting within WP Rockets that excludes all media query (mobile/tablet specific CSS).

    Can’t remember the name exactly. Can you try switching a setting on/off within the plugin first?

    If not then their support should be able to tell you which one 🙂

    #987085
    Greg

    It looks like it has been solved by disabling the setting “Mobile Cache”

    Still learning

    #987320
    Leo
    Staff
    Customer Support
Viewing 6 posts - 1 through 6 (of 6 total)
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