Archived topic
Purhcase GP Premium but my downloads does not have it
3 replies · Started by Syed on November 14, 2021
I have purchased GP Premium Plugin On November 13, 2021. Generate Press sent me purchase receipt of usd $59 as well along with payment ID, but there is nothing in my download section. Moreover, it says that payment is pending although i have paid it. I can not proceed further. Please guide.
Hi there,
i have passed this topic onto our account team to take a look at the issue.
Ok Thanks David.
Usually How long do they take to respond?
Or if there is any other such place where I can directly contact then please tell me.
Can you raise the issue on the Account/Billing form here: