[Support request] Publishing failed – can´t publish

Home Forums Support Publishing failed – can´t publish

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #875891
    Nicole

    I bought the Premium Version a few days ago.
    Unfortunately I always get the error message “publishing failed” or “Updating failed”.
    If i activate another theme or if it start the Classical Editor, I can edit pages.
    Can you please help me – I don´t know what to do and I have to create the page within the next few days.

    Thank you.

    Regards
    Nicole

    GeneratePress 2.2.2
    #875895
    Leo
    Staff
    Customer Support

    Hi there,

    Can you try #1 here to eliminate any plugin conflicts first?
    https://docs.generatepress.com/article/debugging-tips/

    Let me know 🙂

    #875904
    Nicole

    Hi Leo,

    here my report to this points:
    1. Issue does still exist after deactivating all non-GP-Plugins
    2. I don´t have any skills in this topic – could you help me with this?
    4. Anything works if I use another theme

    Can you please help me?
    Thank you – regards
    Nicole

    #875921
    Leo
    Staff
    Customer Support

    Any chance you can send me the dashboard access with all non-GP plugins disabled?

    You can submit the info using the Account Issue form here:
    https://generatepress.com/contact/

    Make sure to mention the topic URL.

    Thanks 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.