[Support request] Product description missing

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  • This topic has 1 reply, 2 voices, and was last updated 1 year ago by David.
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  • #1003255
    Leon

    Hello

    I moved my website to another host via Dashboard>tools>export all and imported to the new hosting using the same method.

    On the new server, the product description area is missing. I checked display product tabs, added content in there, but nothing shows up except for the title:description.

    after that, the related products are shown normally.

    You can check here: http://109.199.119.134/~weservic/forward-plastic.com/product/rattan-solar-garden-light-led-outdoor-light/

    I searched on Google but didnt find an answer, could you help?

    I’m using the latest GP and GPP

    #1003258
    David
    Staff
    Customer Support

    Hi there,

    the tabs panel includes Elementor content – which has all the markup for an image gallery but no content. I am not sure how you have added that content but you would need to check the Elementor Template for the problem

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