[Support request] Product count wrong on category view

Home Forums Support [Support request] Product count wrong on category view

Home Forums Support Product count wrong on category view

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  • Author
    Posts
  • #666428
    Harsch

    Hi,
    I have an issue on my site in category view. Some categories are show the wrong number of pruducts. For example: Bokaláncok show 7 product, but only 3 are in stock and 11 are out of stock. As you can see on the picture. Screenshot about issue
    Is there any way to fix it?

    System info:
    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: 5.6.40
    PHP Version: 7.2.9
    PHP Max Input Vars: 10000
    PHP Max Post Size: 48M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 4.9.8
    Site URL: https://ninagold.hu
    Home URL: https://ninagold.hu
    WP Multisite: Yes
    Max Upload Size: 1 MB
    Memory limit: 64M
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Language: hu
    Timezone: 0
    Admin Email: admin@ninagold.hu
    Debug Mode: Inactive

    == Theme ==
    Name: GeneratePress
    Version: 2.1.4
    Author: Tom Usborne
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: hu_HU
    User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36

    == Active Plugins ==
    Akismet Anti-Spam
    Version: 4.0.8
    Author: Automattic

    Jetpack by WordPress.com
    Version: 6.4.2
    Author: Automattic

    Loginizer
    Version: 1.4.0
    Author: Raj Kothari

    Product Customer List for WooCommerce
    Version: 2.7.7
    Author: Kokomo

    WooCommerce Services
    Version: 1.15.1
    Author: Automattic

    WordPress Importer
    Version: 0.6.4
    Author: wordpressdotorg

    == Network Plugins ==
    Code Snippets
    Version: 2.10.1.1
    Author: Shea Bunge

    Elementor
    Version: 2.2.0
    Author: Elementor.com

    Elementor Pro
    Version: 2.1.6
    Author: Elementor.com

    Flexible Shipping
    Version: 2.1.6
    Author: WP Desk

    GP Premium
    Version: 1.7.2
    Author: Tom Usborne

    Integration for Szamlazz.hu & WooCommerce
    Version: 3.0.4
    Author: Viszt Péter

    Loginizer
    Version: 1.4.0
    Author: Raj Kothari

    Open Graph for Facebook, Google+ and Twitter Card Tags
    Version: 2.2.4.2
    Author: Webdados

    Product Customer List for WooCommerce
    Version: 2.7.7
    Author: Kokomo

    Profile Builder
    Version: 2.8.9
    Author: Cozmoslabs

    TinyMCE Advanced
    Version: 4.8.0
    Author: Andrew Ozz

    User Role Editor
    Version: 4.45
    Author: Vladimir Garagulya

    Visitors Online by BestWebSoft
    Version: 1.0.4
    Author: BestWebSoft

    W3 Total Cache
    Version: 0.9.7
    Author: Frederick Townes

    WooCommerce
    Version: 3.4.5
    Author: Automattic

    WooCommerce Custom Add To Cart Button
    Version: 1.0
    Author: Barn2 Media

    WooCommerce Multistore
    Version: 1.9.7
    Author: Lykke Media AS

    WooCommerce PDF Invoices & Packing Slips
    Version: 2.1.10
    Author: Ewout Fernhout

    Woocommerce Products Per Page
    Version: 1.2.6
    Author: Jeroen Sormani

    WooCommerce Services
    Version: 1.15.1
    Author: Automattic

    == Debug ==
    Errors: There are no errors to display

    Many thanks for your help.
    Kind regards,

    Zsolt Harsch

    GeneratePress 2.1.4
    GP Premium 1.7.2
    #666725
    Leo
    Staff
    Customer Support

    Hi there,

    Looks like you are using Elementor so you will need to check with their support.

    Hope this helps!

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