[Resolved] Problems with pop-ups in text links

Home Forums Support [Resolved] Problems with pop-ups in text links

Home Forums Support Problems with pop-ups in text links

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #654790
    Francisco

    Good afternoon.
    I have a problem. When I create a link to an Amazon product with EasyAzon (text link with pop-up option) you can not see the pop-up because that screen moves completely to the left.
    Any solution to this problem?
    Here is an example: https://escribirycorregir.com/pluma-estilografica-duke-charles-chaplin/
    It is the link that is at the end.
    The creator of the plugin says maybe it is because of the theme.
    Thanks in advance
    Francisco

    GeneratePress 2.1.3
    #654818
    Leo
    Staff
    Customer Support

    Hi there,

    Are you talking about the pop up at the bottom left corner?

    If so I can see it no problem:
    https://www.screencast.com/t/4SuOEff4

    Let me know πŸ™‚

    #655116
    Leo
    Staff
    Customer Support

    Hmm that works fine to me as well:
    https://www.screencast.com/t/AUCOcw5GOK

    I’m also not seeing anything from the GP that could cause the problem.

    Can you test with a default twenty series theme and see if the issue still exists?

    It’s common for plugin author to blame the theme πŸ™‚

    Also make sure you reply on this thread and not the e-mail.

    Let me know πŸ™‚

    #655390
    Francisco

    In your capture the pop-up is out of screen, in the left sidebar (but my configuration is no sidebar). Maybe you can do the capture, but not see it while browsing. I just can see it if I reduce container width 865 %. As bigger is the width, less you can see the pop-up.

    The same problem with Twenty Twelve.

    Thanks.

    #655887
    Leo
    Staff
    Customer Support

    If it’s the same problem in Twenty Twelve then it’s definitely not a theme/GeneratePress problem so you will have to ask their plugin support.

    Like I said plugin author always blame the theme πŸ™‚

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