Problem with GeneratePress on Managed WordPress

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  • #181759
    Deandra

    Hi!
    I have the GeneratePress Premium and am using it on GoDaddy’s Managed WordPress site. It’s been working fine for a year now, but recently I couldn’t update the plug-in. I have been on this site and have deactivated my email address (and now it won’t verify). This is the same address as the purchase email. And I deleted the plug-in and re-installed it. It still won’t verify my email address, nor will it update the plugin.

    Suggestions?

    #181784
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Our email activation was being hit by spam quite hard so we had to disable it.

    If you manually update to the latest version, you can add your license key and receive future updates via the Dashboard: https://generatepress.com/knowledgebase/updating-add-ons/#manual-update

    Let me know if you need more info 🙂

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