- This topic has 7 replies, 3 voices, and was last updated 2 years, 10 months ago by David.
June 14, 2018 at 12:51 am #599699Juan Gomez
Recently I buyed GP Premium Version 1.6.2 and Elementor pro Version 2.0.11
I followed the recommendation to deactivate all the plugins and test if the Elementor work.
But I saw this message “Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page”
I try to change with other theme and return to GP but I get the same error.
How I can resolve this situation?
This is the temporaly admin access
Password: $Escama139722GeneratePress 2.1.2GP Premium 1.6.2June 14, 2018 at 4:40 am #599848DavidStaffCustomer Support
it sounds like a possible server config issue. Couple of things to try with your host:
1. Check with your host to ensure the .htaccess file is installed.
2. Get them to increase the PHP Memory Limit, its currently at 40meg, i would recommend at least 256meg or higher. Once they increase that you need to edit your wp-config.php file and look for this line:
define( 'WP_MEMORY_LIMIT', '40M' );and increase this.
Let me knowJune 14, 2018 at 8:05 am #600082Juan Gomez
Ok my server work with NGINX
.htaccess does not exists in Nginx
But I added this line in my wp-config.php
define( 'WP_MEMORY_LIMIT', '128M' );
but I get the same error.
I forgot mention this
The first time when I create the post with Elementor all is OK. the Elementor Editor work fine.
But when I reedit the post this show me the message
“Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page.”June 14, 2018 at 8:17 am #600098DavidStaffCustomer Support
Sounds like either a cache issue or a permalink problem.
Try clearing any caches, browser and server.
Then try previewing a page and selecting Edit with Elementor from the WP Admin Bar.July 2, 2018 at 3:36 pm #613811Stu
I wanted to post my issue here as possible assistance for anyone having this problem… My Issue was with Elementor Pro – and Popup Maker (https://wppopupmaker.com).
I had added an Elementor Pro shortcode for a ‘page’ inside a number of popups.
This affected all ‘single’ templates I had built (when editing only) with the error ““Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page”
Deleting them resolved the issue and all works again.. This was a massive pain to find.
I hope it helps someone.
StuartJuly 2, 2018 at 3:46 pm #613813DavidStaffCustomer SupportJuly 2, 2018 at 3:49 pm #613817Stu
I know how frustrating it can be to have an issue for 4 hours after a mad amount of hard work and deadlines to find yourself with the prospect of starting again 🙂
– If I can help just one person, its worth the tiny amount of time to do this.July 2, 2018 at 4:00 pm #613819DavidStaffCustomer Support
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