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Problem with Block Element on Page Hero

7 replies · Started by Adelson on May 28, 2021

Viewing posts 1–8 of 8

Hi there!

I created a Block Element for a new Page Hero but the featured image is not showing in some posts of the same category.

Do you know what might be happening?

Thanks!

Hi Adelson,

I can't find this post on your blog page, can you make sure the post has its featured image assigned?

If you can, could you take a screenshot of this post in editing mode?

Let me know :)

Hi Ying,

Both has featured image assigned.

Post that is NOT showing featured image
https://naturam.com.br/pousada-aldeia-da-lagoinha/
https://www.screencast.com/t/W8p4BVJY

Post that IS showing featured image
https://naturam.com.br/pousada-baoba-juquehy/
https://www.screencast.com/t/5NuURlEDtbj

Block Element
https://www.screencast.com/t/GMczBJq8U7Kl

When I remove the Block Element, the featured image shows normally in default settings as you can see here:
https://www.screencast.com/t/c5bDuXimvG

I'm also sending you a temporary login in private information.

Thank you!

Thanks for the very detailed URL list, very helpful :)

So the cause of the issue is that page hero 1 (block element)and page hero 2 (header element) are having location conflicts.

They will work fine if all your posts only under 1 category, but if there's more than 1 category assigned to the post, the conflict will appear.

For example:
https://www.screencast.com/t/OsB7cTnW0l

Try to remove the other category from the post, the issue should be fixed.

Let me know :)

Hello!

Thanks! But it wasn't that in the end. The Block element works fine when a post have more than one category.
I have found out a broken code inside the post.

I have found out a broken code inside the post.

It's been fixed?

Yes :D

Yeah! Glad to hear that!

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