Archived topic
Problem with Block Element on Page Hero
7 replies · Started by Adelson on May 28, 2021
Hi there!
I created a Block Element for a new Page Hero but the featured image is not showing in some posts of the same category.
Do you know what might be happening?
Thanks!
Hi Adelson,
I can't find this post on your blog page, can you make sure the post has its featured image assigned?
If you can, could you take a screenshot of this post in editing mode?
Let me know :)
Hi Ying,
Both has featured image assigned.
Post that is NOT showing featured image
https://naturam.com.br/pousada-aldeia-da-lagoinha/
https://www.screencast.com/t/W8p4BVJY
Post that IS showing featured image
https://naturam.com.br/pousada-baoba-juquehy/
https://www.screencast.com/t/5NuURlEDtbj
Block Element
https://www.screencast.com/t/GMczBJq8U7Kl
When I remove the Block Element, the featured image shows normally in default settings as you can see here:
https://www.screencast.com/t/c5bDuXimvG
I'm also sending you a temporary login in private information.
Thank you!
Thanks for the very detailed URL list, very helpful :)
So the cause of the issue is that page hero 1 (block element)and page hero 2 (header element) are having location conflicts.
They will work fine if all your posts only under 1 category, but if there's more than 1 category assigned to the post, the conflict will appear.
For example:
https://www.screencast.com/t/OsB7cTnW0l
Try to remove the other category from the post, the issue should be fixed.
Let me know :)
Hello!
Thanks! But it wasn't that in the end. The Block element works fine when a post have more than one category.
I have found out a broken code inside the post.
I have found out a broken code inside the post.
It's been fixed?
Yes :D
Yeah! Glad to hear that!