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Problem option generatepress gp premium

1 reply · Started by Jeanne Lepetit on March 9, 2022

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I install a new website with generatepress with gp premium but i can't access to option i don't have any option.
I put my licence key. I desactivate all plugin i try to activate generatepress not my template child but it's the same. i don't have any error debug wordpress.
a screen https://drive.google.com/file/d/1M5HfsGH5zPV_sIognxoCw2EDWu6vom_7/view?usp=sharing
Thanks a lot for your response
Raphael

Hi there,

a white screen in the Customiser is generally related to the server PHP Memory.
Can you go to Dashboard > Tools > Site Health.

1. Make sure there are no major errors reported
2. Go to the Info Tab > Server info, and paste the settings here so we can see if they need improving

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