[Resolved] Problem occurring in GP Pro (all other plugins deactivated)

Home Forums Support [Resolved] Problem occurring in GP Pro (all other plugins deactivated)

Home Forums Support Problem occurring in GP Pro (all other plugins deactivated)

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #1518219
    Michelle

    Kinsta helped me troubleshoot this and suggested I reach out to you. Attached in the private information is a link to show you the problem with the post that occurs with GP Pro (all other plugins are deactivated).

    Kinsta says: There appears to be several fatal errors happening on the site
    It’s running out of memory due to a process that is eating it away quite a bit. New Relic didn’t reveal much.

    #1518221
    Leo
    Staff
    Customer Support

    Hi there,

    Sorry we aren’t able to view the log without logging in.

    Can you provide a screenshot or just copy and paste the error so we can see?

    We are using Kinsta for this site so there shouldn’t be any incompatibility.

    #1518224
    Michelle

    Here: go ahead and log in. My credentials are below in the private section.

    #1518228
    Michelle

    Here is my Kinsta Login (below)

    #1518394
    Leo
    Staff
    Customer Support

    Have you resolved this?

    The topic is marked as resolved and the content in the private info field is erased automatically.

    Let me know 🙂

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