Archived topic
Problem importing templates
6 replies · Started by Myeongjin on June 24, 2021
Hello.
There is a problem importing templates.
As a result of importing crypto template from site library, image and css were not applied as below site window.
My take on it, demo contents are not coming up.
So, I'd appreciate it if you help
Hi there,
definitely something went wrong during the import process - did the site have any plugins or custom functions installed when you imported the site ?
Hello, David.
Yes, I already check that.
I downloaded a plugin for Crypto template installation(GenerateBlocks and WP Show Posts)
Also, the template shows that custom function is not required.
By any chance, is there any additional custom function that needs to be installed?
Hmm super strange.
Did you import the template to a fresh install?
There are no custom functions needed for any of our sites :)
Hi there,
What version of WordPress are you using? Also, who are you hosted with?
Just to confirm, did you try the import only with GP Premium activated?
Trying to find why the importer would insert a bunch of \ characters into the content.
Hi.
Unfortunately, demo contents are not constantly imported.
I tried initializing the cache, but it was the same.
I checked the Fastcomet cPanel for errors, and I got the message as the bottom.
I am very confused because the same error occurred when I reset WordPress and re-set the Generatepress theme.
Please help me.
[Sun Jun 27 18:44:39.209101 2021] [access_compat:error] [pid 169787:tid 47294648178432] [client 121.67.106.129:54833] AH01797: client denied by server configuration: /home/utckorea/public_html/wp-content/uploads/cartflows-logs/, referer: https://utckorea.com/wp-content/uploads/2021/
[Sun Jun 27 18:44:39.197691 2021] [access_compat:error] [pid 169787:tid 47294648178432] [client 121.67.106.129:54833] AH01797: client denied by server configuration: /home/utckorea/public_html/wp-content/uploads/woocommerce_uploads/, referer: https://utckorea.com/wp-content/uploads/2021/
[Sun Jun 27 18:44:39.193120 2021] [access_compat:error] [pid 169787:tid 47294648178432] [client 121.67.106.129:54833] AH01797: client denied by server configuration: /home/utckorea/public_html/wp-content/uploads/wc-logs/, referer: https://utckorea.com/wp-content/uploads/2021/
Hi Myeongjin,
Having this piece of error seems to point to server permissions.
[Sun Jun 27 18:44:39.209101 2021] [access_compat:error] [pid 169787:tid 47294648178432] [client 121.67.106.129:54833] AH01797: client denied by server configuration: /home/utckorea/public_html/wp-content/uploads/cartflows-logs/
Can you try asking your webhost's support to check for any permission issues? It's possible something that prevents some contents from being added to your site.
