[Resolved] Premium download is not in my account

Home Forums Support [Resolved] Premium download is not in my account

Home Forums Support Premium download is not in my account

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #926541
    Khanh Nguyen

    Hi,

    I have purchased the Premium Plugin but It’s not in my account download section? (Although I logged in before buying).
    Could you please help me to fix this issue?

    #926555
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    It looks like you were refunded on August 29, 2018.

    Feel free to shoot us an email if you’d like more details (transaction ID etc..): https://generatepress.com/contact

    #926564
    Khanh Nguyen

    I was refunded on August 29, 2018 but I have just bought a new one today (June 12, 2019).
    I have sent an email (with Paypal transaction ID). Please help me to check.

    Thank you.

    #927171
    Tom
    Lead Developer
    Lead Developer

    Should be good to go now. Sorry for the wait! ๐Ÿ™‚

    #927176
    Khanh Nguyen

    Thank you for your supporting. It is ok.

    #927182
    Tom
    Lead Developer
    Lead Developer

    Awesome – thanks for your purchase! ๐Ÿ™‚

Viewing 6 posts - 1 through 6 (of 6 total)
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