[Support request] Plugin Comfigured Page Displayed Eror Message

[Patrick]

I just installed PRO plugin anf activated it. Upon clicling on CONFIGURED, it resolved into an error page.

The error message: “Sorry, you are not allowed to access this page.”
See screenshot: https://screenshots.firefox.com/joRVPktf08yzE6Wi/www.staging.slimtree.com

GP Premium 1.7.7

[David]

Hi there,

can you check the PHP version you are using? It should be 7.x Let me know.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Patrick]

My host, WPXHosting just confirm the latest PHP 7.3 is with hosting. So issue not PHP.
I have not install the GP theme, could that be the issue?

[David]

aah yes – the GP Theme has to be installed for the Plugin to work.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Patrick]

Okay, thanks

[David]

Let us know if it works 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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