Please issue a refund

It is truly with sadness that I ask you for a refund.
The theme itself and the Pro plugin are absolutely great and tick all the right boxes.
Even before I purchased the Pro plugin, you have been extremely helpful, responsive, benevolent and precise.
That was the product and the team for us for years to come. Truly great and wonderful performance as well.
Unfortunately - and it has absolutely nothing to do with you - we are going back to using Drupal which, even though it seems years behind in terms of frontend (for beginners), has a much more solid, integrated, performant and easy to translate backend.
I am so sorry for asking for a refund from you.
If we go back to back to wordpress for other projects... we won't have to look for a theme. We've found it!!!
Thanks again!
Maxime.