- This topic has 29 replies, 4 voices, and was last updated 3 years, 4 months ago by Leo.
September 10, 2019 at 7:02 pm #1006310Megan
I am not able to write on a new post on WordPress because of the plugins are showing on top of the post instead of at the bottom. See picture attached.
All my old posts are also facing the same thing.
Kindly help me. Thanks.
MeganSeptember 10, 2019 at 7:51 pm #1006335LeoStaffCustomer SupportSeptember 10, 2019 at 8:01 pm #1006339Megan
The last thing I did was delete cache and minified CSS/JS using WP Fastest Cache plugin. Now I disable the plugin but it still the same.
I wonder is it the minified CSS/js causing the problem.
Can I reinstall the GP premium again, will it help?
Please advise what should I do now.September 10, 2019 at 8:18 pm #1006348LeoStaffCustomer SupportSeptember 10, 2019 at 8:39 pm #1006360Megan
When I disable all plugins issue is no more there. But when I reactivate just one plugin (Yoast Seo): the same problem arises.
Please help as I have no knowledge of all these. thanks!September 10, 2019 at 9:18 pm #1006372LeoStaffCustomer Support
Hmm I’m running YoastSEO as well without any issues.
The screenshot you are showing looks like it’s from “Essential Grid Custom Settings” and not from Yoast?
Are you using the latest version of WordPress?September 10, 2019 at 9:26 pm #1006378Megan
The screenshot was taken before I deactivate all the plugins. Yes, I am using the latest WordPress.
Before I “delete cache and minified CSS/JS using WP Fastest Cache plugin” yesterday, everything was working fine.
Now everything (Yoast SEO, asset cleanup, Essential Grid Custom Settings, share pug) just shows on the top of the post and not fix below. Thus, I cannot write my post now.
Thanks.September 11, 2019 at 1:28 am #1006483Megan
I did a google search and this is what happens to my wp: Visual Editor appears “behind” Advanced Panel menus
But I dod not understand what it means but maybe you can help me.
Thanks.September 11, 2019 at 5:16 am #1006621DavidStaffCustomer SupportSeptember 11, 2019 at 5:59 am #1006649Megan
I deactivate the WP fastest cache but it did not help.
May I know what do you mean by “flush”?September 11, 2019 at 6:01 am #1006650DavidStaffCustomer Support
There should be an option to flush or purge the cache within the plugin. This basically removes any cached files.
With the cache disabled can you try opening the site in an Incognito browser and see if the editor is working. We can then eliminate it being a caching problem.September 11, 2019 at 6:23 am #1006672Megan
I did according to your suggestion but it’s still the same. That means is not a caching problem?September 11, 2019 at 6:28 am #1006677DavidStaffCustomer SupportSeptember 11, 2019 at 6:44 am #1006698Megan
The issue occurs even I deactivate the fastest Cache.
I did disable all plugins but when I activate those plugins (that will show up in the advanced panel such as Yoast SEO, asset cleanup, Essential Grid Custom Settings, share pug) the advanced panel menus will just appear in front of the Visual Editor.September 11, 2019 at 6:48 am #1006701DavidStaffCustomer Support
Would you mind providing us with temporary Admin Access ? So we can take a look.
If so you can send login details via the Account Issue form:
Please add the URL of this topic to the form so we can track.
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